To be well supported
Before starting psychosomatic treatment, it is important to know how the costs will be covered. Many patients wonder what documents are required, which insurance provider is responsible and by when they need to have received approval. At PONTEM Medic, we help you keep track of everything and clearly understand the next steps.
Whether your costs are covered depends on your insurance, your personal circumstances and the planned length of your stay. Depending on your individual circumstances, private health insurance, a health allowance, out-of-pocket payments or other funding providers may be options. We’ll help you assess your options and clarify the next steps.
Depending on your individual circumstances, medical reports, previous reports, a referral, insurance documents or a confirmation of coverage may be important for cost coverage. We’ll discuss with you which documents are actually required and what your funding provider needs.
Questions about costs and paperwork can be unsettling. That’s why we’re here to support you through this organisational part of the admission process too. We’ll explain clearly what steps are involved, what information is helpful, and when you might need a response from your funding body.
Our aim is to ensure that you don’t have to navigate these formalities on your own, but can move on to the next step with greater clarity.
Clarifying matters at an early stage helps you to prepare better for your stay. As soon as you get in touch with us, we can go through together any outstanding questions regarding the coverage of costs and what needs to be done next.
This creates a secure framework before treatment begins. After all, organisational clarity can also take some of the pressure off.
Together, we'll figure out what's possible.
Would you like to find out what options are available to you for having your costs covered? Then get in touch with us – there’s no obligation. We’ll look at your situation together and explain the next steps to you.
That depends on your insurance, your treatment needs and the relevant criteria. Depending on your situation, options may include private health insurance, government-funded health schemes, self-pay arrangements or other relevant funding bodies.
Yes. We’ll help you understand the process and gather the necessary information. The documents you’ll need depend on your insurance provider and your personal circumstances.
Medical reports, preliminary reports, a referral letter, insurance documents, a claim for reimbursement or a confirmation of cover may often be relevant. We will explain to you when you contact us which documents are required in your case.
As a general rule, the issue of costs should be clarified before treatment begins. This will give you greater certainty when planning your stay. Exactly which documents are required depends on your insurance provider.
In principle, treatment may be available as a self-pay service. The specific costs, eligibility criteria and next steps should be discussed on a case-by-case basis during a personal consultation.
This may vary depending on the location, country, insurance provider and service provider. You should therefore check whether the costs will be covered on a case-by-case basis for your chosen location.
No. The decision on whether to cover the costs lies with the relevant funding body. However, PONTEM Medic can help you understand the process and prepare the necessary information.
You can contact us if your insurance company or benefits office requires further information. We will then work with you to determine what details or documents might be useful.